“Organize around business functions, not people. Build systems within each business function. Let systems run the business and people run the systems. People come and go but the systems remain constant”
– Michael Gerber
ERP Design & Implementation
Managing the operations and logistics for over 70 events with distributed teams is no easy feat. As with many small businesses, departments operated in silos, using Google Docs and spreadsheets to manage critical and highly sensitive information.
In 2016, I lead the planning, design and launch of a custom ERP (enterprise resource planning) solution. The goal of the platform was to build a suite of custom tools to manage event operations and streamline information flow. This included building systems to manage over 650 personnel per year — artists, teachers, full time employees, temporary employees, independent contractors, vendors, volunteers and sponsors among others.